Health and Medical Emergency Services in Bangladesh
Medical emergencies can happen at any time. Finding the right hospital, ambulance service or medical assistance quickly can make an important difference.
Emergency Help BD has collected useful health helplines and hospital contact numbers to help people find medical assistance in Bangladesh.
Important: If someone is seriously ill or injured, do not delay emergency treatment while searching for contact information. Call the appropriate emergency service or go to the nearest emergency department.
National Health and Medical Emergency Helplines
1. Health Batayon – Government Health Helpline
Phone: 16263
Availability: 24 hours a day
Service: Government health helpline operated under the Directorate General of Health Services.
You can call for:
- Direct medical advice from a doctor.
- Information about government hospitals and doctors.
- Government and private ambulance information.
- Information and complaints about healthcare services.
Website: https://16263.dghs.gov.bd/
2. National Emergency Service
Phone: 999
Service: National emergency assistance, including police, fire service and ambulance support.
Website: https://www.999.gov.bd/
3. Fire Service and Rescue
Phone: 16163
Service: Fire and rescue assistance during fires, accidents and other emergencies.
Website: https://fireservice.gov.bd/
Government Hospital Emergency Contacts
4. Dhaka Medical College Hospital
Category: Government General Hospital
Hospital telephone: 02-55165001
Address: Dhaka Medical College Hospital, Dhaka-1000, Bangladesh.
Website: https://dmc.gov.bd/
5. Government Employees Hospital, Dhaka
Category: Government Hospital
Emergency department: 02-223355102
Emergency mobile: 01404-430803
Availability: 24 hours (as stated by the hospital)
Control room / Help line: 01404-430810
Address: Fulbaria, Dhaka-1000, Bangladesh.
Website: https://skh.gov.bd/
6. National Institute of Ophthalmology and Hospital
Category: Specialized Government Eye Hospital
Hospital telephone: 02-58152803
Emergency service: 24 hours
Address: Sher-e-Bangla Nagar, Dhaka-1207, Bangladesh.
Email: nio@hospi.dghs.gov.bd
Website: https://www.nioh.gov.bd/
Private Hospital Emergency and Contact Numbers
The following are selected private hospitals in Dhaka. Please confirm the availability, charges and suitability of emergency services directly with each hospital.
7. Evercare Hospital Dhaka
Category: Private Multispecialty Hospital
Hospital hotline: 10678
Address: Plot 81, Block E, Bashundhara R/A, Dhaka-1229.
Email: info@evercarebd.com
Website: https://www.evercarebd.com/
8. Square Hospitals Ltd.
Category: Private Multispecialty Hospital
Hospital hotline: 10616
Alternative number: 09610-010616
Address: 18/F, West Panthapath, Dhaka-1205.
Email: info@squarehospital.com
Website: https://www.squarehospital.com/
9. Labaid Specialized Hospital
Category: Private Multispecialty Hospital
Hospital hotline: 10606
Address: House 06, Road 04, Dhanmondi, Dhaka-1205.
Website: https://labaidgroup.com/
10. BIRDEM General Hospital
Category: Specialized Hospital – Diabetes and General Healthcare
Hospital telephone: 02-41060501–24
Address: Shahbag, Dhaka, Bangladesh.
Website: https://www.birdembd.org/
Need an Ambulance?
If you need ambulance information, call the government Health Batayon helpline at 16263 and select the ambulance information option.
For urgent emergency assistance, call 999.
Always confirm ambulance availability, service area and charges before arranging transportation when possible.
Find Hospitals Near You
If you need a government or private hospital in your district, consult the official health facility information available through the Directorate General of Health Services.
DGHS Health Facility Registry:
https://hrm.dghs.gov.bd/
Important Medical Emergency Notice
Emergency Help BD is an independent public information platform. We do not operate hospitals, ambulances or medical emergency services.
Hospital telephone numbers, emergency facilities and service availability may change. Please confirm contact details directly with the relevant hospital before relying on them.
In a life-threatening emergency, seek immediate medical attention. Do not delay treatment while trying to contact a particular hospital.